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About the Company
We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.
• Lead and participate in the day-to-day debt collection process across the business
• Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets
• Monitor aged debt and provide regular updates and insight to senior management
• Implement, maintain and improve credit control procedures and best practice
• Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders
• Proactively manage accounts with external legal advisors and oversee escalation where required
• Manage bad debt write-offs and support periodic review of bad debt provisions with the Head of Finance
• Initiate and lead improvement projects relating to systems, processes and ways of working